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Travel Industry Safety Measures Amid Covid19

As of June 25, 2020

Learn what airline, hotel, and rental car companies are doing to keep customers, crew, and staff safe throughout the coronavirus pandemic. This information can change on a daily basis, so click on the links to see their most up to date information.

Airlines

	The use of face masks is mandatory on all flights for passengers and crew Temperature scanning to all customers Health surveys and interviews with passengers Seat blocking and reverse boarding to maintain healthy distance onboard Detailed manual-hygiene processes (in the entire cabin, service tables, seats, armrests, screens, windows, etc.) Learn More
	Passengers must complete a questionnaire upon check-in New seating distribution within aircraft Antibacterial gel available at all contact points PPE for flight attendant crew Social distancing when boarding and at the gate Learn More
	Masks required for all customers and employees Temperature checks and health screening questions upon check-in Complimentary customer care kits Blocking every adjacent seat in the Economy cabin Boarding in zones Learn More
	Masks required for all guests and employees Board by row numbers in small groups from back to front Social distancing decals throughout airports Blocking all middle seats and capping flights at 65% Enhanced aircraft cleaning and expanded use of electrostatic sanitizing spray Learn More
	Masks required for all customers and employees Updating and restricting seat assignments to allow for extra space Stanchions at ticket counters and gates for social distancing measures Electrostatic spraying and HEPA filters Offering wipes and face masks to customers as supplies and conditions allow Learn More
	Masks required throughout the airport and flight for customers, employees and ground staff Antibacterial wipes available in-flight Social distancing markers throughout the airport Boarding from back to front International aircraft disinfected after every flight Changes to in-flight services and amenities Learn More
	Face masks mandatory from the entrance of the airport through flight Boarding in small grounds, maintaining social distancing Onboard safety announcements Surface disinfecting wipes available onboard Changes to inflight services and amenities Learn More
	Face masks required at all times Personal protection pack provided Every surface disinfected after every flight Social distancing markers Hand sanitizing stations throughout Learn More
	Thorough cabin disinfection and deep cleaning Face coverings required Increased temperature checks at Arrivals and Departures Modified inflight services and amenities Inflight health update broadcasts Compulsory health declarations Learn More
	Due to the coronavirus crisis, operations are suspended and will resume on August 7, 2020. Learn More
	Masks required for all customers and employees Blocking middle seats and seat capping in every cabin Floor decals to provide social distancing guidance Boarding in groups of 10 from back to front Electrostatic sprayers and HEPA air filters Learn More
	Face masks required Thermal scanning Protective check-in barriers Complimentary travel hygiene kit Enhanced aircraft cleaning and disinfection Modified inflight services Personal protective gear and suits for the crew Learn More
	Masks required for all customers Touchless thermometer screenings Health acknowledgment upon check-in Signage and floor markers to maintain social distancing Enhanced cleaning on and off the plane State-of-the-art air filtration technology Learn More
	Masks required for all customers and employees Nightly cleaning process with the use of hospital-grade disinfectant Closure of airport VIP lounges and suspension of cabin service Providing alcohol-based hand rub dispensers in aircraft for crew and passengers Learn More
	Face masks required at all times Passengers checked for COVID symptoms Antibacterial available at high contact points Social distancing when boarding and at the gate area Disinfecting of air and all surfaces within aircraft between flights Employees and crew have access to 24/7 medical staff Learn More
	Masks required for all customers and crewmembers Blocking middle seats on larger aircraft and aisle seats on smaller aircraft Back-to-front boarding Adjusting onboard service Increased aircraft cleaning before every flight and overnight Learn More
	Adjusted boarding and disembarking process to avoid crowding Mandatory use of face masks Aircraft sanitation before and after every flight Blocking the middle seat Modified inflight services and amenities Social distancing measures Learn More
	Masks mandatory for crew and customers at all times Clearly visible distance information in all areas of the airport using floor markings or stands Simplified onboard services and temporary suspension of onboard sales Boarding by groups to keep safe distances Seat assignments spaced apart as much as possible throughout the cabin Learn More
	Porter Airlines has temporarily suspended all flights due to COVID-19 until July 29, 2020. Learn More
	Face masks required at all times Modified boarding process Cabin crew will wear PPE suits Hand sanitizer bottles available in the galley Arrivals from affected countries are screened to identify passengers with symptoms Meal service equipment individually packaged Learn More
	Masks required for all customers and employees Middle seats open Electrostatic disinfectant and anti-microbial sprays Limiting the number of people onboard and boarding in groups of 10 Hand sanitizer and wipes available for customers Learn More
	Masks required for all customers and employees Health assessment at check-in Limiting seat selections and boarding from back-to-front Changes to onboard service Electrostatic spraying and HEPA air filters Enhanced social distancing signage Learn More
	Face masks required during the entire travel process Continuously sanitizing aircraft Before boarding, a health control survey and temperature check will be carried out Modified boarding process to respect safe distances Antibacterial gel available at the airport and onboard Crew will wear masks, face shields, and gloves Learn More

Hotels

	Housekeeping will not enter guest rooms for 24-72 hours after checkout, at which time the room, linens, and all touchpoints will be cleaning with chemicals aimed at killing COVID-19 Protective masks and other equipment worn by hotel employees Enhanced 'Grab & Go' breakfast offerings Check-in and check-out using the Best Western Mobile Concierge platform Learn More
	Heightened cleaning protocols for high-traffic areas and high-touch surfaces Furniture arrangements designed to encourage appropriate social distancing Housekeeping "on-demand" option that allows guests to request delivery of additional items without having a housekeeper enter the room Replacing breakfast buffet with pre-packaged breakfast items Learn More
	Re-designed check-in process to reduce contact Social distancing signs and visual cues being installed throughout hotels Replacing breakfast buffet with a grab & go format Housekeeping service not provided during the duration of your stay Housekeeping receiving additional cleanliness training focused on disinfection of high-touch areas in guestrooms Learn More
	Practicing social distancing and providing special training for our teams Providing face masks, gloves, and other PPE to hotel employees Expanded cleaning practices with trusted disinfectants and cleansers Managers inspecting all rooms prior to check-in as part of a 10-point room cleaning process Modifying housekeeping processes to provide you with choices for when and how your room is cleaned Learn More
	Contact hotel for specific cleanliness and safety measures. Learn More
	Fitness centers and spas closed Clean and disinfect all hard surfaces and critical objects with an approved disinfectant spray Increased cleaning frequency Social distancing measures Learn More
	Placing a room seal on doors to indicate a room has not been accessed since cleaning Extra disinfection of the most frequently touched guest room areas Contactless check-in and guest-accessible disinfecting wipes Removing pen, paper and guest directory from rooms Learn More
	Protective masks and other equipment worn by hotel colleagues Mobile check-in and check-out Increased frequency of cleaning with hospital-grade disinfectants on all high-touch surfaces Prominently placed hand sanitizer stations throughout hotels Social distancing guidance in public areas across hotel properties Learn More
	Reduced contact at check-in, touchless transactions, front desk screens, sanitizer stations, sanitized key-cards, paperless check-out Additional deep cleaning of high touch surfaces, social distancing, 'last cleaned' charts, best practices for pools, fitness centers, and lounges Visible verification of sanitized items (e.g. glassware, remote control), reduction of in-room furnishings/high-touch items, new laundry protocols, use of electrostatic technology New standards and service approach to buffets, banquets, room service, and catering Learn More
	Expect medical guidance Gold standard cleanliness accreditation Enhanced hygiene standards Social distancing practices Employee temperature checks Learn More
	Team members and guests are required to wear masks where physical distancing is not possible Temperature checks for team members and vendors Hand sanitizer stations Contactless experiences Leaving occupied guestrooms vacant for 48 hours upon check-out Learn More
	Thoroughly cleaning all guest room surfaces with hospital-grade disinfectants Hand sanitizing stations at hotel entrances, front desks, elevator banks, and meeting spaces Signage in public spaces to remind guests to maintain social distancing New cleaning technologies to include electrostatic sprayers The mobile app can be used to check-in, access your room and order room service Learn More
	All hotels and offices have implemented a Global Preparation and Response Protocol which includes regular updates on: Detailed and scientifically verified information about the coronavirus, prevention, reaction, and treatment. Updated information and recommendations from international and national organizations. Mandatory rules for hotels about health, prevention, response, the reporting and upscaling of information, and the movement and concentrations of people. Mandatory rules for hotels about health, prevention, response, the reporting and upscaling of information, and the movement and concentrations of people. Learn More
	Higher standards of cleanliness and hygiene Appropriate checks on arrival for guests and employees Disinfection kits available to guests and employees Frequent and regular sanitation of high-contact points Use of technology to enhance guest experience and safety Learn More
	Health inspection certificates Advanced digital services Upgraded cleaning and sanitizing protocols Food and beverage services tailored to the current situation Social distancing rules Personal protection equipment and protocols Learn More
	Daily health screenings for associates and staff Increased frequency of sanitization with EPA-certified cleaners Signage and distance indicators used throughout hotel high-traffic areas Guest rooms will have a "Safe & Clean" seal of approval sticker upon completion High-traffic areas will be designated as one-way passages to include wider aisles Learn More
	Contact hotel for specific cleanliness and safety measures. Learn More
	Continuous cleaning of public spaces and high-contact surfaces Providing antibacterial gel in all public areas Modification to food and beverage services Access to a primary health doctor who is available to assist guests onsite Following strict hygiene protocols Learn More
	Use of ECOLAB hospital-grade products for cleaning and disinfecting high-touch surfaces Additional sanitation protocols Contact hotel for specific cleanliness and safety measures. Learn More
	Temperature screening conducted at all key entry points Guests fill in health and travel declaration forms Face masks, hand sanitizers and other PPE items available for guests Incoming luggage and parcels disinfected High touchpoints disinfected every 20 minutes Learn More
	Rigorous cleaning protocols and the use of hospital-grade disinfectants from Ecolab Adherence to 6-foot social distancing Touchless check-in/out Sanitizer available at high traffic/contact points Full cleaning, sanitizing and sealing for new arrivals, mid-stay cleaning by request only Learn More
	More frequent cleaning and disinfecting of high-touch areas Enhanced social distancing measures in public spaces Disinfecting wipes offered with your key card at check-in Complimentary travel-size hand sanitizer for each room Ecolab EPA-approved disinfectants Learn More

Rental Cars

	Employees trained to implement new and more comprehensive cleaning measures Vehicles thoroughly cleaned between every rental with particular attention to 20-plus high-touch points Social distancing protocols implemented on shuttles Frequently sanitizing touchable surfaces at branch locations Learn More
	All staff wear masks and gloves, disposable gloves and hand sanitizer for customers Social distancing floor markers at branch locations and limiting passengers on buses Picking up your vehicle with minimal contact Vehicle thoroughly cleaned and disinfected with CDC-advised products Paperless rental agreements and receipts Learn More
	Enhanced techniques used to clean vehicles after each rental Frequently cleaning facilities with recommended sanitizing products Taking steps to ensure the welfare of employees Learn More
	Enhanced cleaning methods at branch locations and shuttle buses Added additional alcohol-based sanitizers Reinforcing a rigorous cleaning process which includes high priority areas Learn More
	Employees trained to implement new and more comprehensive cleaning practices Enhanced social distancing protocols in shuttles and branch locations Sanitizing with a disinfectant that meets leading health authority requirements Cars thoroughly cleaned between every rental with particular attention to more than 20-plus high-touch points Learn More
	Vehicles cleaned and disinfected with a 15-point cleaning process All interior surfaces wiped Spotless exterior wash Compartments checked and cleaned Vehicle doors sealed to indicate a car has not been accessed since cleaning Learn More
	Employees trained to implement new and more comprehensive cleaning practices Enhanced social distancing protocols in shuttles and branch locations Sanitizing with a disinfectant that meets leading health authority requirements Thoroughly cleaned between every rental with particular attention to more than 20-plus high-touch points Learn More
	Enhanced cleaning methods at branch locations and shuttle buses Added additional alcohol-based sanitizers Reinforcing a rigorous cleaning process which includes high priority areas Learn More

Ride Share

Lyft

All shared rides suspended
Sanitizer and face masks available for drivers to pick up outside of select Hubs, Driver Centers and Express Drive locations
Riders asked to keep car windows open
Riders asked to wear a face-covering
Riders asked to sit in the back seat

Learn More

Uber

Riders asked to sit in the back to allow for more distance
Riders and drivers asked to wear face coverings
Open windows to improve ventilation
Partnering with manufacturers and distributors to source cleaning supplies for drivers

Learn More

CDC Travel

State Travel Advisories

COVID-19 Interactive Map

TSA Updates

to learn more about our

saftey measures amid Covid19.